Power Distribution Services (PDS) has been handed an interim role in Ghana, despite being suspended by the government over some infractions.
The Electricity Company of Ghana (ECG) wants PDS to be in charge of providing the following services on its behalf:
o Meter reading
o Distribution of bills
o Bill reconciliation
o Revenue collection
o New service connections
o Disconnections and reconnections
o Faulty meter replacements
o Network faults and repairs
o Complaints and fault reporting to the call centres
o Any other related service
In light of the above, all payments and other related activities shall continue to take place at:
o PDS Regional and District offices
o PDS existing Customer Service Centres
o PDS licensed vending stations
o PDS operated Cash Points
All cheques shall be issued in the name of “Power Distribution Services Ghana Limited”.
This interim arrangement shall be in force from 8th of August, 2019 until the reversal or otherwise by the Energy Commission, a joint statement by ECG and PDS said.
ECG and PDS assure the general public that “we will continue to provide quality electricity services to our cherished customers.”